Terms of Use & Policies

return to topChange to Terms of Use

Opulent Items.com reserves the right, at its sole discretion, to change, modify, add or remove any portion of these online terms and conditions of use, in whole or in part, at any time. Changes in these online terms and conditions of use will be effective when posted. You agree to review these terms and conditions of use periodically in order to be aware of any changes. Your continued use of the Site after any changes to these online terms and conditions of use are posted will be considered acceptance of those changes.

return to topSite Content

All novelty content included in the Site, such as text, graphics, shop logos, button icons, images, audio clips and software, is the property of Opulent Items.com or its content suppliers and is protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all online content on the Site is the exclusive property of Opulent Items.com and is protected by U.S. and international copyright laws. All shop and novelty software used on the Site is the property of Opulent Items.com or its software suppliers and protected by U.S. and international copyright laws. Permission is granted to electronically copy or print hard copy portions of the Site for the sole purpose of placing an order on the Site or using the Site as a shop resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of the Site is strictly prohibited without the expressed written permission of Opulent Items.com. By using this Site you agree to abide by any and all copyright notices, information or restrictions displayed on the Site. Opulent Items.com reserves the right to edit any or all Site content at any time and without warning.

return to topError Disclaimer

Prices, information and availability of online products are subject to occasional error. If a typographical error, inaccuracy, or omission concerning product specification, price or availability were to occur, Opulent Items.com reserves the right to immediately correct said issue and excuse itself from fault. Opulent Items.com also reserves the right to revoke any erroneous offer at any time prior to shipment, including after credit card processing. In that case, Opulent Items.com would reverse all applicable credit card charges and formally present a letter of apology.

return to topLimitation of Liability (Disclaimer of Damages and Warranties)

IN NO EVENT SHALL OPULENT ITEMS.COM OR ANY OF ITS AFFILIATES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF OPULENTITEMS.COM HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE.

These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS CONTAINED IN THIS SITE, INCLUDING WITHOUT LIMITATION, TEXT, GRAPHICS, VIDEO, AUDIO AND HYPERLINKS, ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. OPULENTITEMS.COM DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESSED OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS AND MATERIALS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF SATISFACTORY QUALITY, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, UNAUTHORIZED USERS AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. YOU ACKNOWLEDGE, BY YOUR USE OF THIS SITE, THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ANY NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THIS SITE, AND THAT IN NO EVENT SHALL OPULENTITEMS.COM BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, EVEN IF IT HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE.

return to topIndemnification

You shall indemnify, defend and hold harmless Opulent Items.com and all its officers, directors, owners, agents, employees, content providers, affiliates, licensors and licensees (collectively, the "Indemnified Parties") from and against any and all losses, damages, liabilities, and claims and all fees, costs, expenses, of any kind related thereto (including, without limitation, reasonable attorneys' fees) incurred by the Indemnified Parties in connection with any claim arising out of, based upon or resulting from your use of the Site.

return to topSecurity and Privacy

All online shop transactions are secured by a GeoTrust 128-bit SSL (secure socket layer) and by HackerSafe protective technology. This dual effort ensures that all sensitive information is guarded full-time at maximum levels. Consumer privacy is respected to the utmost degree and will never be compromised. All personal information ever shared with OpulentItems.com will remain safe at all times and will never be sold under any circumstances. Occasionally we must forward client information (name, address) to our suppliers as we sometimes ship directly from their warehouses.

return to topThird Party Links

The Site might sometimes contain links to other related World Wide Web Internet sites, resources, sponsors and affiliates. Opulent Items.com disclaims all responsibility or liability in connection with novelty materials of third parties accessible through Opulent Items.com. Links to and from any site to other third party sites, maintained by third parties, do not constitute an endorsement by OpulentItems.com or any of its affiliates. Links do not imply that OpulentItems.com or the Site's affiliates are associated with or are legally authorized to use any trademark, tradename, logo or copyright symbol displayed through the links, or that any linked sites are authorized to use any trademark, tradename, logo or copyright symbol of OpulentItems.com or any of its affiliates. Unusual Luxury Products.

return to topGeneral Provisions

These terms and conditions of use shall be governed by and construed in accordance with, and the Site shall be protected pursuant to, the laws of the State of Florida, without regard to conflicts of laws provisions. The sole and exclusive jurisdiction for any action or proceeding arising out of or related to these terms and conditions of use shall be an appropriate State or Federal court located in Miami-Dade County in the State of Florida and you hereby irrevocably consent to the jurisdiction of such courts. If for any reason a court of competent jurisdiction finds any provision of these terms and conditions of use, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of these terms and conditions of use, and the remainder of these terms and conditions of use shall continue in full force and effect. Unusual Luxury Products.

return to topEntire Agreement

These terms and conditions of use constitute the entire agreement between you and OpulentItems.com with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. No waiver by either you or OpulentItems.com of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import. Every statement and policy mentioned above and throughout the terms of use section is additionally applicable to international visitors.

return to topShipping and Delivery

Many prices include shipping costs (exceptions exist). There are no additional fees for any items and only Florida residents pay sales tax.

Many novelty products and / or furniture sets (this includes sofa sectionals, bedroom sets, outdoor furniture and beyond) are made to order and include an extended waiting period due to that reason. Other products must be imported from foreign manufacturers and also possess an unusual waiting period. Please note that import and / or duty fees may be the buyer's responsibilities. Also note Opulent Items cannot guarantee a product's exact arrival date nor can we guarantee an item's exact color match as certain shipping factors are not controllable and certain materials are subject to minor differences and / or minor changes. Furthermore, it is the customer's duty to review deliveries for damage upon delivery arrival as Opulent Items is not liable for missed and / or unreported damage. Finally, custom furniture, which includes bedroom sets, sofa sectionals and beyond, are made to order and cannot be cancelled after placing deposits.

There are instances when a manufacturer will directly ship a gift from their site. In these cases our name is sometimes absent from the package. However, your shop bill will always state 'Opulent Items' and we will be the ones to assist you with any customer care needs that may arise.

Opulent Items also provides gift certificates that can be redeemed online or via telephone through a sales associate. Gift certificates have an expiration of 1 calendar year from the date of issue.

return to topSatisfaction

Our refund and return policy varies per product (a maximum of 25% retocking fee may be assessed). This is because some novelty products are customized or are of intimate nature (ie. beds, footwear, etc). All refunds require that consumers first contact Opulent Items and receive a return authorization number. Returns may occasionally be shipped directly back to the manufacturer.

Certain products must be returned in new, resalable conditions. These products clearly state so in their description page. Opulent Items reserves the right to refuse return credit in instances where return conditions are not met. Consumers are responsible for return shipping costs unless the Opulent Items gift shop states otherwise.

return to topReturn Policy

In-stock furniture may be returned as long as it is returned within the original packaging. No restocking fee will be applied if the furniture is returned within original packaging, but the customer will be responsible for the return delivery fee. Furniture returned without original packaging will incur a 15% restocking fee.

Custom furniture may also be returned, but a 15% restocking fee is applied as custom sofas are unique to the customer's taste, which prevents us from reselling the furniture at standard market price. Additionally, these sofas must be resold as "open box" items, which requires significant discounting. Orders that are cancelled during production or prior to delivery also are assessed a 15% cancellation fee.

All refunds require a return authorization number, which we will gladly supply when needed.

return to topGoogle's Adwords platform

Opulent Items occasionally employs online remarketing advertisements via Google's Adwords platform. In such instances, interest-related online advertisements will be redisplayed to visitors that have demonstrated interest in our products. At no time will these demonstrated interests be shared with any 3rd party.